Event packages: Which functions are included in which package?

The event package applies per event and is not a subscription. In the cockpit, you can always see exactly which function belongs to which package.

With the Free package, events with ticket sales can be created and all basic features can be used. The Plus package offers additional features and more options to customise your event. With the Pro package, you benefit from maximum freedom in ticket design.

Create & publish events

Event package
Create & publish events	✔	✔	✔
Event preview before publication	✔	✔	✔
Control event visibility	✔	✔	✔
Personalised tickets & additional fields	—	✔	✔
Integrate links (website, social media, etc.)	✔	✔	✔
Contact form on the event page	✔	✔	✔
Search engine optimised event page	✔	✔	✔
Upload your own terms & documents	✔	✔	✔
Manage user roles	✔	✔	✔
Create a seating plan	✔	✔	✔
Private & hidden events	—	✔	✔

Ticket sales

Event package
Sell tickets online	✔	✔	✔
Define sales start & end	✔	✔	✔
Pause ticket sales	✔	✔	✔
Express checkout	✔	✔	✔
Embed ticket shop via iFrame	✔	✔	✔
Print@Home & mobile tickets	✔	✔	✔
Sell tickets at the box office / on site	✔	✔	✔
Sell via your own box offices	✔	✔	✔
Reschedule or cancel events	✔	✔	✔
Notifications for ticket sales	✔	✔	✔
Order message	—	✔	✔

Tickets & categories

Event package
Unlimited ticket categories	✔	✔	✔
Sales limits (min./max. per ticket buyer)	✔	✔	✔
Control visibility (public, internal, time-controlled)	✔	✔	✔
Early Bird tickets	✔	✔	✔
Flex-Tickets	✔	✔	✔
Manage total capacity	✔	✔	✔
Event series & event groups	✔	✔	✔
Hide categories with access key	—	✔	✔
Create discount codes	—	✔	✔
Combined categories / multi-day tickets	—	✔	✔
Codes on tickets	—	✔	✔

Ticket design & layout

Event package
Integrate a sponsor logo	—	✔	✔
Custom ticket design (colours, layout, branding)	—	—	✔

Reach & visibility

Event package
Free listing on eventfrog.de	✔	✔	✔
Free reach via the Eventfrog partner network	✔	✔	✔
Visible in the Eventfrog app	✔	✔	✔
Dedicated event QR code	✔	✔	✔
Create a short URL (e.g. eventfrog.de/YOUR-EVENT)	✔	✔	✔
AI features (e.g. short descriptions via Eventfrog AI)	✔	✔	✔
Book promotion directly via Eventfrog	✔	✔	✔
Tracking pixels for page views & purchases	—	—	✔

Analytics & statistics

Event package
Real-time sales statistics	✔	✔	✔
Eventfrog analytics	✔	✔	✔
Revenue analysis (ticket sales & cashless payments)	✔	✔	✔
Ticket buyer data & export options	✔	✔	✔

Support

Event package
FAQs & guides for all features	✔	✔	✔
Email support (including weekends)	✔	✔	✔
Telephone support	✔	✔	✔

Payments & finances

Event package
All common payment methods (PayPal, credit card, Google Pay, Apple Pay, etc.)	✔	✔	✔
Eventfrog vouchers	✔	✔	✔
Export invoice	✔	✔	✔
Automatic payout after the event	✔	✔	✔
Event cancellation	✔	✔	✔
Transfer service fees to ticket buyers	✔	✔	✔
Partial payouts of ticket income before the event	—	—	✔

Entry & Entry App

Event package
Validate tickets on site with the Entry App (iOS & Android), also available offline	✔	✔	✔
Use multiple devices simultaneously	✔	✔	✔
Live statistics during entry	✔	✔	✔

Additional services

All listed prices are in EUR and excl. VAT.