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The all-in-one service costs include the transaction costs of 2.3% of the ticket price, which were previously borne by ticket buyers, and the event model costs of organisers.
| Event packages |
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| Service costs for online payments transferred to ticket buyers | free of charge | free of charge | free of charge |
| Own payment handling | free of charge | 0,69 € per ticket | 0,89 € per ticket |
| Service costs for online payment via Eventfrog | 1.9 % of the ticket price + € 0.19 per ticket | 2.9 % of the ticket price + € 0.69 per ticket | 3.9 % of the ticket price + € 0.89 per ticket |
Our own payment processing includes the following payment methods: advance payment, payment on site for day and evening box offices, advance sale via our own advance booking offices, but also free tickets.
Online payments via Eventfrog are excluded from our own payment processing. This means that the following payment methods can be selected for your own payment processing: Advance payment, on-site payment for day and evening box office, advance sale via own advance booking offices.
How much ticketing ultimately costs depends on which package you choose for your event, whether you allow online payments via Eventfrog and whether you bear the service costs yourself or pass them on.
Ticket buyers pay the ticket price. The previous transaction costs are now no longer applicable. If you decide to transfer the service costs to your ticket buyers, these will be added to the ticket price.
