In which cases is VAT charged?

The levying of VAT in Switzerland varies depending on the type of transaction and service. This tax is applied to various business transactions and depends on the parties involved.

VAT on ticket sales: Although Eventfrog does not charge VAT directly on the ticket price, as the purchase contract is concluded between the organiser and the ticket buyer, the responsibility for the correct application and reporting of VAT lies with the organiser.

VAT on services provided by Eventfrog: The services provided by Eventfrog, such as event advertising, are subject to VAT. From 1 January 2024, the VAT on these services will be adjusted according to the new tax rate and shown separately in the invoices to the organisers.

Changes in the new year (from 1 January 2024):
From 1 January 2024, the VAT rate in Switzerland will increase from 7.7% to 8.1%. For the services that Eventfrog offers, such as event advertising, the VAT will be automatically adjusted to the new rate and shown separately in the invoices. For event organisers, this means that they must take the increased tax rate into account when pricing their tickets. 
For tickets that you sell in 2024, you should set the updated tax rate now. This tax rate depends on the date of the event. The new tax rate is set in the "Cockpit > Address, bank details" area.

If you have any questions or queries, please contact our support team.

We would like to point out that the information provided is for general guidance only. We cannot provide binding legal advice or tax advice. Tax laws are subject to change and it is important to check current legislation and clarify individual tax issues.