Our payment methods for your purchase – safe and easy

We offer several payment options to make your ticket purchase easy. The payment methods offered at each event are ultimately decided by the event organisers themselves.

Credit card

At Eventfrog you can easily pay by credit card Visa or Mastercard:

  • Enter your credit card details in the fields provided

Whether Visa or Mastercard, you are protected by the 3-D Secure procedure. This procedure is an important security standard for online shopping. If you do not have a 3-D Secure code, contact your bank or card issuer.


When buying tickets with the PostFinance Card, you need:

  • Your PostFinance Card Direct or PostFinance Card Ticket
  • ID/TC number on the back of your PostFinance Card Direct
  • Personal Identification Number (PIN) of your card
  • PostFinance reader

If you purchase tickets via PostFinance e-finance, the usual security elements are required.


With TWINT, you can pay for your tickets with your smartphone in just a few seconds.

  • Open your TWINT app on your smartphone
  • Select the "Pay" menu
  • Scan the QR code with the camera and confirm the payment


If you choose "Prepayment", you can transfer the outstanding amount for your order directly to the event organiser.

  • Select "Prepayment" and transfer the money within the specified payment period.

The event organiser decides whether this payment option is available.

Read instructions on how to buy with prepayment

Pay on-site

At some events, you can also pay for your tickets on-site. Whether this feature is available depends on the event organiser.

  • Select "on-site" as the payment method before completing the purchase.

It will be noted on your ticket and in the system that you still have to pay at the entrance.

Public box offices

Eventfrog offers you a nationwide box office network via Swiss Post, BLS, SOB and Rheinfelden Tourism.

That way you can also buy tickets for most events offline at counters and ticket offices.

Find more information on public box offices in our help centre

Eventfrog gift voucher

That's precisely what our vouchers are made for. Simply redeem your gift voucher when you buy your ticket.

  • Enter your voucher code in the "Voucher or discount code" field.
  • Click on "Redeem"
  • The voucher is automatically offset against the ticket price

To Eventfrog gift vouchers

Detailed help centre

In our help centre you will find further information about our payment methods and instructions, e.g. for the purchase process.

Help centre: What payment methods does Eventfrog offer?