Help centre overview Help centre for ticket buyers

Eventfrog app questions

Install app

What advantages does the app offer and how do I download it?

My profile

Do I need a profile and do I have to enter an e-mail address? I have forgotten my password. What do I have to do? What advantages do I have if I activate my location?

Using the app offline

Can I also use the app offline?

Notifications

Can I deactivate the push notifications?

Buying tickets

Can I buy and save or print tickets in the app?

Gifting / transferring a ticket

How can I give a purchased ticket to a friend?

Favourite categories / favourites

What are my favourite categories and what are favourites?

New features

What is dark mode and how do I switch it on?