Creating season tickets and subscriptions

With a season ticket, you sell one ticket for several matches or events. To do this, you create a subscription event and link it to the individual events of the season.

Important: All linked events must be on at least the Plus package. For events with a seating plan, combo categories are currently not possible.

Overview:

Creating a subscription event

Create a separate event for the season ticket and add a ticket category to it, for example ‘Season ticket’. We recommend setting the end of the subscription event to the last scheduled match. This way, the displayed event period matches the season and is clear to buyers. The link in step 3 determines whether the ticket is valid for the individual matches.

Sales of the season ticket can end earlier. Set the end of sales under ‘Sales’ → ‘Sales start, stop, cancellation’.

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Creating matches

Create each match as a separate event. If the matches are set up in a similar way, you can fully set up the first event and copy it. Then adjust the date, title and description for each copy.

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Linking the season ticket to the matches

Open the subscription event and go to ‘Tickets & seating plan’ → ‘Categories, seating plan’ → ‘Edit categories’.

For the season ticket category, click ‘Options’. Under ‘Combo category’, select the matches the subscription should be valid for and save.

The season ticket can be scanned once with the Entry app at each linked match. Once further matches are confirmed, create them as events and add them to the link.

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Downloading QR codes for membership cards (optional)

With the Pro package, you can print the QR codes of sold subscriptions on membership cards. To do this, open ‘Sales’ → ‘Orders, cancellations’ in the subscription event and click ‘Download QR codes’.