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Only event organisers are allowed to sell tickets for their own events on Eventfrog.
The resale of tickets that you have purchased - whether on Eventfrog or elsewhere - is not permitted on our platform.
Contact the event organiser from whom you purchased your ticket directly.
In many cases, you can request a cancellation or refund there. However, the event organiser alone decides whether and how this works.
👉 You can find instructions on how to contact the event organiser here:
Who can I contact if I have questions about the event?